Triple L Wellness • Policies

Terms & Conditions

By booking, purchasing, or participating in coaching with Kamila Wagner / Triple L Wellness, you agree to the terms below. These are here to protect both you and your coaching experience.

Agreement Overview Virtual Coaching

Effective Date

These Terms & Conditions are effective as of December 18, 2025 and may be updated at any time. The most current version applies to all services going forward.

Services Offered

Triple L Wellness provides virtual coaching focused on life transitions, identity support, resilience building, stress management, and sustainable behavior change.

  • Coaching is delivered via scheduled 1:1 sessions and agreed-upon support between sessions.
  • Package features may include weekly check-ins, session notes, and customized guidance as outlined at purchase.
  • Services are not crisis care and are not intended for emergency situations.
Not Medical or Mental Health Treatment

Coaching is educational and supportive in nature. It is not medical care, psychotherapy, diagnosis, or treatment for any condition. You are responsible for your own health decisions and should consult appropriate licensed professionals for medical or mental health concerns.

If you are experiencing an emergency or feel unsafe, please contact local emergency services immediately.
Client Eligibility

By participating, you confirm you are at least 18 years old (or have guardian consent) and that coaching is appropriate for your current situation.

Booking & Scheduling

Sessions are booked through the official scheduling link. Please schedule only times you can fully attend.

  • Arriving late may shorten your session so the schedule remains on time.
  • For the best experience, join from a private space with reliable internet.
Cancellation & Rescheduling Policy

Respecting both your time and mine helps coaching work. Please follow these standards:

  • Reschedule/cancel at least 24 hours in advance whenever possible.
  • Late cancellations (under 24 hours) and no-shows may be treated as a used session.
  • If an emergency occurs, reach out as soon as you can—reasonable flexibility may be offered at Kamila’s discretion.
Payments

Packages and services are paid in advance via secure checkout (including Stripe links when provided). You are responsible for ensuring payment is completed and accurate before services begin.

  • All prices are listed in U.S. dollars unless stated otherwise.
  • Receipts and confirmations are provided by the payment processor.
  • Any payment-plan or financing options are offered through third-party providers and are subject to their terms.
Refunds

Due to the time reserved, preparation, and the nature of coaching services, all sales are final. Refunds are generally not offered once a package is purchased.

If you believe a billing mistake occurred, contact Kamila promptly so it can be reviewed fairly.
Client Responsibilities

Coaching results depend on your participation and follow-through. You agree to:

  • Show up honestly and communicate needs, challenges, and boundaries.
  • Complete any agreed-upon reflection or action steps to the best of your ability.
  • Ask questions when something is unclear—clarity is part of the process.
Confidentiality

Coaching conversations are treated as confidential to the fullest extent possible. However, confidentiality may be limited if there is a concern about harm to self/others, suspected abuse, or other situations where disclosure is required by law.

Between-Session Communication

If your package includes between-session support (such as weekly check-ins), the preferred channel and response expectations will be clarified at the start. Messaging is not monitored 24/7.

Intellectual Property

Any worksheets, frameworks, prompts, or materials shared by Triple L Wellness are for your personal use only. You may not copy, resell, publish, or distribute them without written permission.

Assumption of Risk & Liability

You understand coaching may involve personal reflection and behavior change, which can be uncomfortable at times. You agree that you are fully responsible for your choices, actions, and results.

  • Triple L Wellness makes no guarantees regarding outcomes.
  • To the extent permitted by law, Triple L Wellness is not liable for decisions you make based on coaching.
Termination of Services

Either party may end the coaching relationship if it is not a fit. If services are terminated, any remaining sessions may be forfeited or handled according to a fair, case-by-case review (at Kamila’s discretion and consistent with the Refunds policy).

Questions

If you have questions about these terms before booking, the best first step is to schedule a quick consult. Use the booking button at the top of this page.

Quick reminder: Booking or purchasing any package means you’ve read, understood, and agreed to these Terms & Conditions.